5 year Corrosion Free Guarantee Period
The Guarantee period starts on the date of invoice as shown on the purchase receipt and ends 5 years later.
A copy of your receipt must be retained for proof of purchase.
Statement of Guarantee
Our guarantee provides full cover against natural corrosion. Our advanced Security system ensures that there is zero metal on metal contact. Meaning, we provide you with the best security door system, giving you long lasting quality.
Our guarantee excludes:
- Repair costs caused by external factors such as incorrect product maintenance & care.
- Accidental damage
- Deliberate damage or neglect of the product
- Corrosion on steel mesh caused by incorrect product care & maintenance
- Repair costs caused by external factors, such as damage done to the product from external force or lack of care & maintenance.
- Component parts, such as handles, locks and seals.
- Cosmetic items such as scratches, dents, colour fading where the function of the product is unaffected.
- Failure to follow the manufacturer’s instructions.
- Tampering of the product, which caused corrosion of the product.